Patient Feedback

Patient Feedback

We are committed to providing the very best possible patient experience and your feedback is a really important way of helping us to achieve this. Patients are always keen to hear about the positive experiences of others when choosing a hospital.

Ashtead have been great during my care. The hospital is well run at the front desk, clean and modern with comfy seats too! Organisation of consultations and surgery were prompt and communications friendly. During my daycase, I was quickly shown to my clean and tidy private bedroom which was relaxed and spacious. Soon after I was shown an extensive menu for a hospital. I was a little sad I did not stay for dinner and breakfast after finishing my sandwich and pot of tea that came with a side salad and crisps. The food is excellent and delivered to your room as soon as you are awake and comfy. Little elements like the leg compression machine made for a comfier stay. All nurses were friendly and efficient, popping in often to check up on me and carry out tasks. I was offered the choice to stay overnight if I was not comfortable or ready to go home, I chose to go home but it is such a breath of fresh air to be given the choice. I was discharged with a little tote bag holding a health pack with all documents and postcare leaflets I needed. Thoroughly recommend this hospital. Made everything stress free during a painful time.
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Absolutely amazing. Did my surgery on the 5/05/22 and have nothing to complain about. From nurse to professional doctor top 5star. Thanks you very much❤️❤️
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The reception staff, nurses, Drs and porters were all highly attentive and mindful on the day of my surgery. They understood my fears and tended to my anxiety post-surgery, checking on me every couple of hours as I stayed overnight. I will most definitely request Ashstead if I ever need surgery again! Thank you to everyone who cared for me!
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Pleasant visit after being referred. Had consultation, x rays and.injection done at same time. Good one.
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